Why choose - TMS offsite data storage?

Not all Offsite Storage vendors provide the same level of professional service and security as TMS so why should you entrust your critical corporate & systems data protection to us?

The following table looks at the typical Key Performance Indicators (KPI's) that IT staff look for in a vendor, and higlights TMS' strong perfomance across all key areas. 

KPI	TMS	Other vendors
Emergency Data Retrievals	Guaranteed 1 hour delivery of your data in the event of a disaster	4 hour response is the average; two other vendors offer an option for quicker responses depending on individual contracts
Secure Transportation	TMS has the only vehicles with satellite tracking	Not offered or N/A
Staff	All drivers are TMS employees, having passed Federal Police checks	Many vendors use sub-contractors
Correct Transportation	Media transported in un-marked vans with separate refrigerated air-conditioned compartments, key locked	Most vendors also carry documents in courier type vehicles including trucks without media transport specifications
Safe and secure Storage	Centralised in light industrial areas with main road traffic access, TMS' vaults are the sole occupier of free standing buildings	Two adjoin extremely high risk industries (oil refinery, electrical substation) One is bunkered under a business trading in inflammable materials
Correct storage	The TMS vault is “data centre” designed ensuring optimum temperature & humidity controls are maintained to AS 3636.4 Tapes stored in slots as per industry standard	For many, data is just an adjunct to their dominant paper/document storage activities so have no environmentally controlled area. Some store in boxes for their convenience
Vault Inspection?	Visitors welcome at TMS following signing of a Non Disclosure Agreement	Some companies refuse a site visit or make it difficult. Some attempt to hide risk factors by driving prospective customers to their site, thereby conveniently controlling what you see and don't see
Tracking software employed	TMS uses the only tape tracking software in Australia that has passed U.S. Sarbanes Oxley audits. Automated management rules for cycling tapes ensure the correct tapes are delivered on the correct day TMS Import available	Not offered or N/A
True cost of service revealed	Before engagement TMS clearly prices all components required for your individual service. There are no future surprises.	“Bargain” initial quote. Then, when you are committed, after the cooling off period, your first invoice will contain one or more of the following: Implementation fee Administration fee (ongoing) Minimum storage charges (weekly/monthly) Additional movement courier handling fees (each time a third party touches your data)
Signed Contract	Not necessary with TMS. Our Services Agreement is designed to be a fair agreement	Must sign vendor – favoured contract, some with lengthy minimum periods. All have automatic renewals with a minuscule timeframe to opt out of, which you will not be notified